JMK JANITORIAL SERVICES INC.

Privacy Policy & SMS Terms of Service

Effective Date: November 2, 2026 | Website: https://jmkjanitorial.com

JMK Janitorial Services Inc. (“JMK Janitorial,” “we,” “us,” or “our”) respects your privacy and is dedicated to protecting your personal information. This Privacy Policy and SMS Terms of Service outlines how we collect, use, disclose, and protect personal data collected via our website (jmkjanitorial.com), written estimates, customer agreements, and mobile communications, in compliance with standard business practices and US carrier 10DLC / The Campaign Registry (TCR) guidelines.

1. Information We Collect

We collect personal information voluntarily submitted by visitors, clients, and partners. This includes:

Contact Details: Full name, company/organization name, service facility address, billing address, business email address, and mobile phone number.
Service Request Data: Facility specifications, square footage, requested janitorial scopes (e.g., office cleaning, floor strip and wax, medical/dental sanitization), and scheduling preferences.
Technical & Log Information: IP address, browser type, device identifiers, and site interaction data captured through necessary web cookies to ensure site security and smooth navigation.

2. How We Use Collected Information

We use personal data strictly for commercial janitorial operations and customer communication, including:

Preparing customized cleaning proposals, price estimates, and facility walkthroughs.
Scheduling regular daily, nightly, or one-time commercial cleaning visits.
Sending operational notices, such as arrival alerts, completed checklists, invoice links, or account updates.
Responding to direct inquiries, billing questions, and customer support requests.

3. Mobile Information Sharing & Third Parties

Carrier Mandate Statement:
“No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.”

Any mobile phone number and consent records collected will be kept confidential. We do not sell, rent, lease, or trade mobile opt-in data. Mobile data is only transmitted through secure carrier and telecommunication networks (such as RingCentral) as strictly required to deliver customer service SMS.

4. SMS Terms and Conditions

By providing your phone number and consenting to receive text messages from JMK Janitorial Services Inc., you agree to the following terms:

Message Scope: Messages sent will be conversational and informational, covering quote responses, cleaning appointments, technician status, and service inquiries.
Opt-Out (STOP): You may opt out of SMS communications at any time. Simply reply STOP to any text message received. We will send a final confirmation message, after which you will receive no further SMS texts.
Customer Support (HELP): For help or information, reply HELP to any message or contact our office directly at admin@jmkjanitorial.com or (206) 333-4221.
Fees & Rates: Message and data rates may apply depending on your cellular service plan.
Message Frequency: Messaging frequency varies based on your active service appointments and submitted requests.
Carrier Disclaimer: Carriers (e.g., T-Mobile, AT&T, Verizon) are not liable for delayed or undelivered messages.

5. Website Contact Form Consent & Opt-In

When requesting a quote on jmkjanitorial.com, opting in to receive SMS messages is completely optional and is never a condition of purchasing our services. Web forms include explicit, unchecked consent checkboxes adhering to CTIA / TCR carrier requirements.

6. Contact Information & Business Verification

For questions regarding this policy, privacy practices, or your data, please contact:

Company Name: JMK Janitorial Services Inc.

Website: https://jmkjanitorial.com

Email: admin@jmkjanitorial.com

Phone: (206) 333-4221

Corporate Address: 19219 68th Ave S, Suite M-102, Kent, WA 98032

Office Hours: Monday – Friday, 8:00 AM – 5:00 PM PST